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HealthStream Learning & Performance

HealthStream Learning & Performance

Overview

What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

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Recent Reviews

TrustRadius Insights

HealthStream is a versatile platform that is utilized by various healthcare organizations to meet their education and training needs. For …
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HealthStream: Winner!

10 out of 10
October 10, 2019
Incentivized
I use HealthStream to adhere to compliance in my department. I listen and view training about company policy, as well as new systems, …
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HealthStream Makes Training Easy

8 out of 10
July 29, 2016
My former organization was using HealthStream across departments, primarily to role out required elearning. HealthStream allowed …
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Great Company, Great Product

10 out of 10
April 08, 2015
We are currently using the HealthStream Learning Center, Authoring Center, HeartCode BLS, HeartCode ACLS and NRP facility wide. With the …
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Popular Features

View all 15 features
  • Review status tracking (8)
    8.0
    80%
  • Reporting (8)
    7.7
    77%
  • Performance tracking (8)
    6.8
    68%
  • Corporate goal setting (6)
    5.8
    58%
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Pricing

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What is HealthStream Learning & Performance?

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6
Avg 7.7

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.8
Avg 8.2
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Product Details

What is HealthStream Learning & Performance?

HealthStream is a learning and performance management suite designed for healthcare organizations. It offers services to manage the full employee lifecycle, including candidate selection, retention, development, and compensation. HealthStream Learning is a mobile-first learning management system featuring content authoring with support for multimedia and assessment content and a searchable asset library. HealthStream Atlas is a workforce analytics product that analyzes turnover trends, stay plans, and flight risks. HealthStream Performance provides goal management, action planning, and performance monitoring capabilities. These products can be managed from the Initiative Management Dashboard.

HealthStream Learning & Performance Video

About HealthStream

HealthStream Learning & Performance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HealthStream is a cloud-based Talent Management Suite specifically designed for the healthcare sector. Focused on training (LMS), the suite also includes performance management, competency, simulation and credentialing. HealthStream also provides research services to healthcare organizations.

Reviewers rate Review reminders highest, with a score of 9.

The most common users of HealthStream Learning & Performance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(34)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

HealthStream is a versatile platform that is utilized by various healthcare organizations to meet their education and training needs. For instance, University Healthcare Alliance relies on HealthStream to ensure compliance with clinical, non-clinical, and regulatory courses, while also connecting users to live classroom opportunities. COOK Medical utilizes HealthStream to provide formal training on hospital protocols, enabling employees to understand their legal obligations and responsibilities for the safety of themselves and others. Similarly, Genesis Health Systems relies on HealthStream to track course completions for their vast workforce of 5,000 healthcare employees, increasing compliance with Joint Commission and CMS regulations.

HealthStream serves as a one-stop employee portal for healthcare workers across multiple organizations. It allows them to access essential functionalities such as uploading educational materials, tracking classes for compliance with Joint Commission requirements, ensuring employee proficiency through demonstrations, and managing payroll and leave matters. Additionally, the platform supports the creation, distribution, and monitoring of training modules and certifications across multiple locations. Furthermore, HealthStream is not limited to individual institutions but extends its benefits across entire hospital networks. Several major hospitals rely on this platform for eLearnings, yearly required training sessions, Epic Testing, and maintenance of extensive employee transcripts. The ability to fulfill these training needs online eliminates the need for costly and time-consuming classroom sessions.

Moreover, HealthStream plays a crucial role in managing nurses' prestart education within large companies with multiple brands and offices. Its enterprise-wide Learning Management System facilitates initial hire onboarding as well as ongoing regulatory and compliance training. User-specific course assignments based on job roles are made possible through the platform's tracking features which enable accurate completion records for accreditation and regulatory audits. Apart from its impact on compliance and education requirements, HealthStream has proven instrumental in specific areas such as CPR and ACLS certification at a community-based hospital. Staff members are now able to train around the clock, reducing travel time and costs. The platform's Authoring Center empowers healthcare organizations to create custom courses tailored to their facility or department, ensuring relevant and effective training.

Overall, HealthStream has garnered positive feedback from users who appreciate its ability to centralize training and education efforts across healthcare organizations. It is utilized by employees at all levels, from new hires receiving necessary onboarding training to existing staff accessing additional training resources, including annual requirements and company policy updates. With its flexible features and user-friendly interface, HealthStream has successfully provided continuing education for the entire hospital staff. Various departments have utilized the platform to efficiently distribute important information and ensure that employees are up-to-date with company policies and new systems, services, or features.

One of the key advantages of HealthStream is its ability to streamline the training process for organizations with multiple locations. By using the platform, healthcare providers can assign and monitor courses for regulatory reasons and job-specific training across various sites. This ensures consistency in training standards and helps organizations stay compliant with industry regulations. HealthStream has also been highly beneficial for new hires, as it enables them to receive necessary training upon onboarding. The platform provides a comprehensive library of resources that can support new employees in learning about their roles and responsibilities within the organization. This not only enhances their understanding but also contributes to a smoother transition into their new positions. Existing employees have also greatly benefited from HealthStream by gaining access to additional training opportunities. The platform offers a wide range of courses that go beyond mandatory requirements, allowing employees to further develop their skills and knowledge in areas relevant to their roles. This continuous learning approach fosters professional growth and keeps employees engaged and motivated.

In summary, HealthStream serves as a valuable tool for healthcare organizations in meeting compliance requirements, providing ongoing education and training, streamlining processes across multiple locations, and supporting the development of both new hires and existing staff. Its user-friendly interface combined with its extensive library of resources makes it an essential platform in the healthcare industry.

Attribute Ratings

Reviews

(1-12 of 12)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
We used it across the organization to complete compliance and job-specific training. This was used at about 20 different locations as well as corporate. We used the HealthStream package of courses, as well as built our own courses and uploaded them into HealthStream. It addresses training needs for compliance reasons.
  • Track training.
  • Reporting.
  • Course building.
  • More intuitive.
Healthstram is good for healthcare, but there may be other options out there. They claim to be used in the majority of hospitals, so that’s nice as there is less of a learning curve for people in the healthcare field. I was not impressed from a learning perspective on the courses that they had in their course package, but it’s easier than building courses if you don’t have an instructional designer on staff.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use HealthStream to manage our nurses prestart education. This includes courses on identified deficiencies, specialty exams, and other content exams for things such as pharmacology and dysrhythmia. This program is used across all brands within our companies- approximately 15+ and across various offices throughout the US- approximately 15+. This program helps us to manage all needed education on one platform.
  • Allows us to schedule courses to reoccur yearly.
  • Allows us to print a fully completed transcript of course completions.
  • It is difficult to see what assessments were failed without additional transcript report changes.
  • It is not able to accommodate CE credits for International Nurses applying for US licensure.
HealthStream is a wonderful tool for assigning assessments and evaluating knowledge. The assessments have a large pool of questions to pull from. The exams are timed and will generate a test report at the end of the exam so the clinical team can see what tests were passed and failed. These are helpful in ensuring we know what the nurse needs extra education on. HealthStream would be less suited for education items that would need to be validated in person...skills such as CPR.
January 29, 2018

HealthStream Review

Vineeta Kanbur | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the entire organization. The organization uses it as an employee portal for payroll and leave. It also contains modules and tests for healthcare workers such as C. diff, environmental safety, falls safety, and child abuse education modules. We can view and print our W-2 forms and paystubs on Healthstream.
  • Integrated employee management website
  • Easy to use
  • User-friendly
  • Interface is not intuitive
  • Not compatible with a few browsers
  • Issues logging in - server
HealthStream is well suited for the healthcare industry such as hospitals and clinics. It is good to have an integrated employee management system in big organizations.
Sam Sternman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At University Healthcare Alliance, we use HealthStream to track compliance for clinical, non-clinical and regulatory courses. Our staff of 900+ employees and 175+ physicians complete HealthStream assignments on a regular basis. To complete training manually, over 10+ buildings/locations, and to track completion of educational objectives would be impossible. HealthStream affords us a single data capture for our learning experience and allows us to connect to live classroom opportunities sponsored by our parent organization, Stanford Hospital and Clinics.
  • Reporting. Having the ability to track compliance (and non-compliance) at our fingertips ensures that we are up-to-date with Federal, State, Local and internal policies, requirements and educational initiatives
  • Customization. Developing in-house materials, specific to our variable training needs is a huge plus - HealthStream's commitment to SCORM-ready content since 2011 has made it simple for us to connect, engage and interact with all of our staff and providers.
  • Integration. Allowing us to interface with our HRM/HRIS systems is invaluable. Keeping up with a dynamic workforce, both in terms of retention and attrition, would not be possible without our current interface structures.
  • Additional SCORM capability. It would be nice for HealthStream to record and maintain responses from SCORM-based input, including user responses. Having only the ability to review multiple-choice test iterations and average responses is good, but the ability to review individual responses would be amazing - and a great tool to identify specific gaps in educational content/student understanding.
  • Additional test question types. It would be great to see interactive question objects available through the standard HLC test question interface. The ability to create hotspot interactions and/or visual queues would be ideal - and possibly enhance the value of the Test Results report.
  • Easier non-HealthStream data recording. For us, having the ability to customize the student profile would be a great plus. In a changed model, we could add fields for inservices, CE/CEU classes taken outside of HealthStream and have the ability to record other training-related data to a single screen.
  • Performance Reviews. This, to me, is a natural addition to the HealthStream process. Having performance tied to training/development would be another great plus. Obviously, if this was another "module" with greater expense, the benefit would be less.
I would ask the project manager/leader if they intended on developing their own content, or if they were content with HealthStream's various content libraries. The decision to use HealthStream as a development tool, internally, cannot be taken lightly. There is a lot of work and required expertise involved in designing and maintaining original course materials. I would also ask if the project manager/leader had considered the amount of time required to manage a full-service HealthStream environment.
Derrick Heldt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use HealthStream to upload educational material for end users. This is done at a Hospital Level, Market Level as well as at a corporate level. HR uses it to track End User Competencies. We use it to track classes for Joint Commission. It address the mandates to track information that needs to be given to our employees yearly and allows us to prove that the information was given and the users are then tested to demonstrate proficiency in the subject that is being talked about. Such as yearly competencies.
  • Allows us to upload data that the employees can reference back to as needed
  • Allows us to ensure competency but testing the end users proficiency in the subject
  • Allows us to meet the Joint Commission Requirements
  • Needs Better Communication of updated for Administrators
  • Some items are sunset such as contribute but for items that were built using their old methodology need to still be supported
  • Support for those sunset items needs to be better
Healthstream is a great way to ensure you can educate your staff and then run reports to prove they were shown the information.
Score 8 out of 10
Vetted Review
Verified User
My former organization was using HealthStream across departments, primarily to role out required elearning. HealthStream allowed administrators to not only deliver the trainings electronically, but to also monitor and track the statistics of users who had completed the trainings. Some of the trainings also included short quizzes at the end, also deployed through HealthStream, which greatly helped track employee comprehension.
  • Designing elearning tutorials and assessments is very intuitive in HealthStream. This benefits the designer, but also the end user or employee who will ultimately take the test since the layout is also very user friendly.
  • Tracking statistics for employees; it is very easy to pull reports in HealthStream that detail scores for students on assessments, length of time it took to complete training, questions that were often answered incorrectly, etc.
  • Searching different user and employee groups for tracking is very intuitive, which saves quite a deal of time in the long run when needing to access these employee populations.
  • Embedding elearning tutorials into HealthStream can be a bit complicated, and even slow down the site for the end user. In my experience, I found it much easier to just offer a link to the tutorial through the assessment portion.
  • Keeping users synced into the most up-to-date user groups can be a bit tricky. If you create your own student groups, and then these students transfer to a different job role or department, you will manually have to make these changes yourself. A more automated process would be great.
I think that the biggest area where HealthStream is suited is to track required trainings, presentations, tests etc. Because of its intuitive design and relative ease to set up required material, it would be very easy to implement HealthStream on a larger scale. However, if the primary goal of the end user is simply to roll out assessments, something like SurveyMonkey may be a better option.
Bradley Doepker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HealthStream is used at COOK Medical for formal training on Hospital protocols for various departments around the hospital. HealthStream is vital to understanding what your legal obligations and bounds are to protect your safety as well as the safety of those around you.
  • Providing detailed scenarios of realistic situations you may be in.
  • Providing up-to-date changes in healthcare safety.
  • Listing your legal obligations and bounds as well as what is appropriate behavior for certain healthcare departments.
  • Hard to get started.
  • Too many steps to verify course completion.
  • User's homepage is unclear and confusing.
How familiar [are they with HealthStream] and how often will they take advantage of the training? Should offer more of an entry level version and an everyday user fresher training focused on recent changes and less on the basics.
LATRESA WITHERSPOON | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It was used across the entire organization as a mechanism to implement training on healthcare-related safety topics. It was primarily used to provide annual training, and it was easy to implement, since it was required by OSHA.
  • It was user friendly. Easy to show others how to use.
  • It was functional. We experienced very few errors with implementing/uploading training modules.
  • It was cost effective. As we surveyed other LMS systems, few could provide the level of capability for the same cost.
  • I recall the timeout on the modules were a problem. If your computer cut off or you accidentally logged out in the middle of a module, you would have to start a module over.
  • I also recall our database administrator having trouble with uploading videos here and there (very rare).
  • Access from home was also a problem (keep in mind this was a few years ago). Many of our employees could not access using their home computer.
Not really. I believe the HealthStream LMS can be customized for any environment. I would ask about system support, to make sure everyone in the organization can log into the environment without issues and access it from their desk as well as their home PC. Also, I would make sure it's customized to be easy for anyone to navigate through regardless of their computer literacy level.
Dee Eldardiri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
HealthStream is being used as the learning management system for all employees and healthcare providers (typically physicians). All departments across our system use it to take mandatory and elective online training and class registration. It helps us meet regulatory education needs.
  • Meeting healthcare regulatory education needs - comes with a regulatory library focused on those needs (The Joint Commission and OSHA)
  • Elective Course Options - dozens of course libaries available for purchase to meeting contining education needs of nurses and clinical employees
  • Class Registraion - Does a really nice job of handling thousands of class registrations for massive education roll outs
  • Course Building - with additional resources you can purchase rights to author your own courses.
  • Class Building - very tediouos to build hundreds of classes, users do not get notified when added to a class
  • Reporting - this something they are working on. Reports are very tedious to run with all the parameters.
  • Administrators - not intuitive to be in the system. Although over time it does all make more sense.
It is very well suited for organizations that have limited resources in terms of education staff. HealthStream can be run by one person if needed. I am doing it for about 20,000 users. Ideally it would work best if you could also build your own courses and have the resources to do that.

Key Questions:
What training do you provide for administrators?
What support do you provide for administrators?
What support do you provide for students?
How often is the website down?
What operating systems are you compatible with?
How often do you update your courses?
Jaime Graham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I used healthstream to create, distribute and monitor training modules and certifications. Healthstream offered a nice solution for tracking and distributing training across our multiple locations. Additionally, it provided our employees with the necessary tools to remind them of their training and certifications that were due. We were able to then tie bonuses to completion of the required training with a proper verification in healthstream.
  • easy to load your own modules
  • easy reporting
  • end user freindly
  • Would have liked to have been able to use healthstream for credentialing too, would love to see them add that to their suite of services
Healthstream is an inexpensive solution for any company but particulalry for one that has employees located at more than 1 location and with employees that work shifts other than 8-5.
Score 9 out of 10
Vetted Review
Verified User
HealthStream was used for continuing education through the entire hospital. It was used for new hires coming on board, as well as existing employees that needed additional training (i.e. annual training).
  • HealthStream is incredibly user friendly. Even if you're not an avid computer user, it's easy to navigate.
  • I don't have any suggestions.
HealthStream is very useful when there's a specific module or educational session that needs to reach many different people. I think this product would be useful in my current organization. As an Anesthesia practice, many of the physicians don't physically come to the office. They're contracted out to area hospitals to provide anesthesia. Having HealthStream would greatly improve our ability to educate our providers on information and meetings they're unable to attend.
Score 2 out of 10
Vetted Review
Verified User
Healthstream is being used across the whole organization which involves 6 major hospitals. it is used for eLearnings, Epic Testing, yearly required training, and maintenance of the employee transcript.
The major problem that it addresses is not having to do classroom training for a variety of different subjects.
  • All employees are educated when they begin employment on how to sign into Healthstream and that it is the source of training for the organization. So everyone knows where to go to complete their required training for their position to remain compliant. Puts responsibility in the employees' hands.
  • Immediate knowledge of whether you passed/failed.
  • If used correctly provides excellent transcript for an employee, concise and accurate.
  • Very difficult to run any type of report using Healthstream. It would be more beneficial if you could run a report indicating who finished set assignments
  • Very difficult to search for classes. If you do not put in exact titles for particular assignment you will not find it.
  • Cannot print out any listing of upcoming classes on a certain topic or email a list if requested, the product really falls short
  • If an employee is not in Healthstream and you must complete their testing and you must use a "place holder" the product is not very good. If the tester does not go back into the Healthstream record once the individual is registered and enter a learning event then you do not have an accurate transcript.
  • Not really user friendly for all managers, if an older manager is not computer literate. then training can be painful and you will find the product is not used.
Will you have a Healthstream team that will be responsible for putting in the employees so they are entered before required training?
Will you have someone that is able to understand the product well enough that they can produce reports if requested?
Will you have enough personnel on the Healthstream team to make sure that tests are entered correctly with correct answers?
Will you have one or more Healthstream administrator, you should have more than one employee holding the keys to the kingdom so to speak.
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